Terms & Conditions
The booking agreement constitutes an acceptance of all of these terms and conditions by the guest and the guest accepts it on behalf of all members of the party named in the booking agreement.
In order to book the apartment we require a deposit of 20% of the total rental cost and the balance will be due 60 days prior to arrival. You can obviously pay the entire balance up front if you wish.
You may cancel your stay at any time providing that the cancellation is made by the person signing the booking form and is communicated in writing. The following cancellation charges will apply:
Cancellation more than 12 weeks before date of stay: 100% of fee returned.
Cancellation between 6 and 12 weeks before date of stay: deposit lost
Cancellation between 4 and 6 weeks before date of stay: 50% of total rental cost lost
Cancellation within 4 weeks of date of stay: 75% of total rental fee lost
Last Minute Bookings
Bookings made within a week of arrival must be accompanied by full payment. Cancellation of any such last minute booking will result in loss of 100% of rental fee paid.
The accommodation is provided solely for the use of the client and guests named on the booking form or as amended by agreement with us in writing.
Subletting and/or reassignment is strictly prohibited.
Check out time is 11.00 am on the day of departure. Check in time is not before 4:00 pm on the day of arrival, except by prior consent. These check in and out times allow enough time for the apartment to be thoroughly cleaned before the arrival of new guests. A late checkout charge may apply if you require staying in the property later than 11:00 am. POA.
The whole of the apartment is designated as no smoking for safety and comfort.
In the event that there are any issues with this property prior to your arrival we have the right to move you to another property like for like or offer to you a full refund. We will cover no other costs.
It is your responsibility that you arrange appropriate insurance cover for all members of your party.
All members of the party use facilities entirely at their own risk.
Please obey the rules for all equipment and leave it as you found it when you check out.
We guarantee that the price of your accommodation will not be subject to any change or local tax.
Care of Property
Please remember that this is someone’s privately owned apartment and the property should be left clean and undamaged.
The management company will examine the property and an inventory taken on your departure, it may be necessary to charge for costs in the event of damage or needed replacements.
The guests agree to this and will be contacted within 1 week after departure if it is deemed damage has occurred.
We also recommend you inspect on arrival to ensure that it is in order. If you do find any damage on arrival we advise that you contact us immediately so that we can resolve any issues etc.
The guests agree to keep the property and all fittings, furniture equipment and other contents in or on the property in a like state of repair and condition as at the commencement of the letting and will pay for any damage occurred.
The guests agree not to smoke, nor to allow smoking, inside the Condo at any time.
Guests are asked to leave the property tidy (the fridge must be emptied and rubbish removed and the oven cleaned if used, we also request unnecessary dirty dishes are not left on your departure) and ensure that they take all belongings with them.